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NASSTRAC Carrier of The Year Award

Through its annual Carrier of the Year Awards Program, NASSTRAC recognizes carriers that have demonstrated excellence in transportation. This program also helps shippers to identify the best of the best in carrier performance and value.

 

The Process:

 

Regular members of NASSTRAC who are qualified buyers of transportation services grade all carriers that are members on a quantitative scale in five key areas.

  • Customer Service - Overall Responsiveness, Employee Attitude, Problem-Solving, Dependability, and Sales Force Support
  • Operational Excellence - Transit Time Standards, On-Time Delivery, Delivery Flexibility, Billing Accuracy, and Claims Resolution
  • Pricing - Price Competitiveness, Pricing Structure, Flexibility, Contract Language
  • Business Relationship - Strategic Partnership, National Account Manager Effectiveness, Years in Relationship
  • Leadership/Technology - Electronic Capabilities, Visibility Tools, Industry Innovation, Leader in New Service Offerings


 

The online measurement tool used to identify recipients of the awards program is based upon a 4-point scale in eight different categories. Carriers evaluated through the process are separated into one of nine categories:

  • National Truckload
  • Parcel
  • Expedited
  • National LTL
  • Multi-Regional LTL
  • Regional-Northeast LTL
  • Regional-Southeast LTL
  • Regional-Midwest LTL
  • Regional West LTL
  • Specialty LTL
The NASSTRAC Carrier of the Year program is co-sponsored by Logistics Management, a leading 

trade magazine for buyers of logistics services.


        

 

 

NASSTRAC Carrier of the Year Award Winners

 


 2015
  •  National LTL: ABF Freight System
  • Multi-Regional LTL: Old Dominion Freight Line
  • Regional Northeast LTL: PITT Ohio
  • Regional Southeast LTL: Averitt
  • Regional Midwest LTL: Dayton Freight Lines
  • Regional West: The Dependable Companies
  • Parcel: FedEx Ground
  • Expedited: Panther Premium Logistics
  • National Truckload: Werner
  • Specialty LTL: Mexpress Transportation, Inc.

 

2014

  • National LTL: ABF Freight System
  • Multi-Regional LTL: Old Dominion Freight Line
  • Regional-Northeast LTL: New England Motor Freight
  • Regional-Southeast LTL: AAA Cooper Transportation
  • Regional-Midwest LTL: Dayton Freight Lines
  • National Truckload: Bay and Bay Transportation
  • Parcel: UPS
  • Expedited: FedEx Custom Critical
  • Regional-West LTL: Oak Harbor Freight Lines
  • Specialty LTL: Pacific Alaska Freightways 

 


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